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Our people help make Progressive a successful, energetic, forward-moving organization. Time after time, Progressive has turned the insurance industry upside down through its innovative services, its use of technology and its continual push to be the No. 1 choice for auto insurance.

Claims Contact Representative

Have you ever been involved in an auto accident or had to report a claim? Then you understand how stressful the situation can be. Our Claims Contact Representatives are those caring individuals who take those calls and help people by setting up claims. They do this by keeping an eye on the details and providing the best possible customer service!

Class Start Date: March 15, 2010
Training Schedule: Monday – Friday, 2:00 pm – 11:00 pm (40 hours per week) for approximately 4 weeks
Schedule after Training: 2:00 pm – 11:00 pm, 5 days per week (Schedule must include Monday, Friday and one weekend day)

Progressive offers: – Extra incentive pay for Spanish fluency
As well as………….. *Bonus program based on the company’s performance *Comprehensive benefits (medical, dental, vision, etc) *Flexible shifts, casual dress, and great corporate culture *On-site clinical care and fitness center *Paid training *Ongoing training and career advancement *401K with a 6% company match

Knowledge, Skills and Experience Needed: *High School diploma or equivalent required *Minimum 2 years of post secondary education or 2 years work experience in a complex customer service environment *Proven job stability including 1 year with past employer *Proficient in computer window-based programs with excellent navigational skills *Excellent communication and customer service skills *Bilingual English/Spanish is a plus

Progressive will be a place where you are celebrated
……for the person you are
……for the ideas you bring
……for the energy you invest

At Progressive, status quo won’t cut it. Our leaders want results and you’ll have the chance to make significant contributions in a company that has taken the insurance world by storm. Our company is full of opportunity and promise. Consider the strength of your new employer as one of the country’s largest auto insurance companies. You’ll be surrounded by smart, driven people like yourself, who combine innovation and analysis to achieve industry-leading results and recognition, such as the BusinessWeek50 and the distinction of being one of America’s Most Admired Companies, according to Fortune. Visit us at jobs.progressive.com and share your personality with a company that will value your unique contributions. Equal Opportunity Employer, M/F/D/V.

How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar: http://progressiveinsurance.contacthr.com/15142273