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Full-time Claims Adjuster - Auto Damage

at Progressive Insurance in North Dakota

At Progressive, we celebrate risk takers and overachievers. Do you thrive in that kind of an atmosphere? Then come have an adventure with some bright and courageous people!

The Claims Adjuster - Auto Damage completes vehicle damage estimates to ensure the estimates are accurate and reflect the various options available in a competitive market for repairing damaged vehicles to their pre-accident condition. The Claims Adjuster - Auto Damage also works with the repair shops to facilitate timely completion of repairs and to ensure the quality of repairs meet customer and Progressive expectations.

DUTIES & RESPONSIBILITIES:
- Determines repair time allotments and required labor operations
- Makes repair/replace decision which includes assessing type of replacement parts and/or required refinishing operations.
- Effect accurate claim payments and negotiate agreed price with shop decision- maker
- Contacts shops daily to status repairs and confirm production targets will be met.
- Reviews and assesses the validity of all supplement requests.
- Monitors and influences the repair process progression.
- Responds to customer inquiries regarding the process.
- Maintains accurate documentation of the repair process by completing timely estimates, supplements, and inspections.
- Manages the repair facility performance on timeliness and repair quality
- Makes total loss determinations
- Coordinates the disposal process of salvaged vehicles/parts.

Knowledge, Skills and Experience
- Excellent organization skills which includes ability to multi-task and prioritize
- Strong Customer Service Skills- Proficient in basic computer skills
- Bachelor's degree or a minimum of 5 years of relevant work experience and/or postsecondary education. Relevant experience includes work as a claims adjuster, a property damage adjuster, or repair work within an automobile repair and/or body shop.

What Progressive Offers:
-Medical, Dental, Vision and Life Insurance
-401(k) with a Company Match
-Tuition Reimbursement
-Employee Discounts
-Child Care Assistance

Progressive is committed to becoming consumers' #1 choice for auto insurance by providing competitive rates and innovative products and services that meet drivers' needs throughout their lifetime. This includes superior online and in-person customer service, and best-in-class, 24-hour claims service, such as its concierge level of claims service available at service centers located in major metropolitan areas throughout the United States.

Our people help make Progressive a successful, energetic, forward-moving organization. Time after time, Progressive has turned the insurance industry upside down through its innovative services and its use of technology. This is part of why we are continually ranked as one of Business Week's 'Best Places to Launch a Career'. We have strong record of investment in training and development for all employees, as well as the stability of a company that does business the right way with solid core values.There's something unique happening here; something truly Progressive. Bring your talent to our team, and help make incredible things happen.

Explore your Progressive side and visit for this opportunity at jobs.progressive.com.

Once you complete the application, you will be able to monitor your status in the hiring process by logging back into your candidate account at any time! A representative from our National Employment Team will be in touch if you are under consideration.

Equal Opportunity Employer, M/F/D/V.

How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar: http://progressiveinsurance.contacthr.com/18409581


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Published on Jan 27, 2011
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