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Full-time Claims Generalist Trainee - Albuquerque

at Progressive Insurance in New Mexico

Claims Adjuster Trainee

At Progressive, we celebrate risk takers and overachievers. Do you thrive in that kind of an atmosphere? Then come have an adventure with some bright and courageous people!

As part of our Progressive Claims Team, you’ll be part detective, part counselor, and part hero. Intrigued yet? We’ll equip you with some of the most intensive training in the industry. And we’ll empower you to deliver working solutions and positive outcomes for policyholders, and others involved in losses.

Are you naturally curious? Always interested in getting the whole story? Then put those traits to good use in Progressive’s Claims Adjuster Trainee role. You will develop relationships with customers via the phone, investigate insurance policy coverage’s, determine fault in auto accidents, and document activity on each claim to resolve as quickly and accurately as possible. As you develop in this role and as the business need arises, you will learn how to inspect insurance claims for loss and damage and value injury claims. We're looking for someone who can work effectively with customers who've been in an accident while keeping an eye on the details.

Required Skills
- Exceptional customer service skills
- Excellent communication and interpersonal skills
- Strong analytical skills
- Organizational and multi- tasking abilities
- Solid negotiation skills
- Team Player who can assist others as needed
- Ability to multitask in a fast paced environment
- Valid Drivers License with a good driving record

Educational Background
- Bachelor’s degree strongly preferred or 5+ years of experience in one of the following fields; preference will be given to candidates with at least some college experience

Examples of Preferred Background or Experience
- Positions requiring significant amounts of in- person customer interaction
- Leadership roles in customer service environment
- Retail management
- Restaurant management
- Military leadership roles

What Progressive Offers:
- Medical, Dental, Vision and Life Insurance
- 401(k) with a Company Match
- Tuition Reimbursement
- Employee Discounts
- Child Care Assistance

Progressive is committed to becoming consumers’ #1 choice for auto insurance by providing competitive rates and innovative products and services that meet drivers’ needs throughout their lifetime. This includes superior online and in- person customer service, and best- in- class, 24- hour claims service, such as its concierge level of claims service available at service centers located in major metropolitan areas throughout the United States.

Our people help make Progressive a successful, energetic, forward- moving organization. Time after time, Progressive has turned the insurance industry upside down through its innovative services and its use of technology. This is part of why we are continually ranked as one of Business Week’s ‘Best Places to Launch a Career’. We have strong record of investment in training and development for all employees, as well as the stability of a company that does business the right way with solid core values.

There’s something unique happening here; something truly Progressive. Bring your talent to our team, and help make incredible things happen. Explore your Progressive side at Once you complete the application, you will be able to monitor your status in the hiring process by logging back into your candidate account at any time! A representative from our Talent Advisory Group will be in touch if you are under consideration. Equal Opportunity Employer, M/F/D/V.

How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:

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Published on May 07, 2011
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