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Full-time Multi-Line Adjuster

at Crawford & Company in New Mexico

Based in Atlanta, Ga., Crawford & Company ( is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries.

The Crawford System of Claims SolutionsSM offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company’s shares are traded on the NYSE under the symbols CRDA and CRDB.

Position Summary:
Under moderate supervision, provides and delivers claims adjusting services and solutions for customers in multiple lines of business.

- Investigate coverage, liability, compensability and damages with all parties involved in a claim as requested by our customers or Crawford and Company or a subsidiary thereof.
- Investigate claims by interviewing claimants, witnesses, establish claim reserves, handle evidence, obtain and interpret official reports, medical reports and claim forms, and attend/participate at mediation, trials or hearings.
- Negotiates and settles claims, sets reserves, and manages litigation within client service parameters and authority levels by obtaining demands and making offers to claimants.
- May present evidence at legal proceedings.
- Provide filings with regulatory agencies, disposing of salvage and pursuing subrogation when appropriate.
- Prepare reports by collecting and summarizing information required by the client and obtained through investigation.
- Self starter capable of working alone or with others.
- Maintains company reputation and insurance product integrity by complying with
- Federal and state regulations, client and Crawford and Company service standards.
- Maintain expected case loads in multiple lines of business while meeting established service delivery, production, quality, sales and educational objectives.
- Respond before, after and during work hours to emergency on site claim investigations.
- Maintain professional and technical knowledge through continuing education in multiple lines of business.
- Maintain acceptable product quality through compliance with service standards and compliance with internal quality control initiatives.
- Uphold and project the corporate image by participating in industry organizations and functions.
- Ability to multi–task in a time sensitive environment and handle job responsibilities with a sense of urgency.
- Upholds the Crawford Code of Business Conduct at all times.
- Participates in special projects or performs duties in other areas as requested.

- Minimum 2 years insurance adjusting experience with experience in each of at least two lines of business (casualty, property, or workers’ compensation)
- Licensing as required by state and local jurisdictions
- A valid driver’s license
- In-depth knowledge of insurance coverage, practices and negotiating skills in multiple lines of business.
- Familiarity with legal, medical and technical disciplines within specific business lines.
- Good analytical ability and mathematical aptitude
- Good attention to detail and organizational skills
- Ability to gather and analyze information, then determine and implement the appropriate course of action
- Good interpersonal and sales skills

- College degree or an equivalent combination of education and experience

In addition to a competitive salary, Crawford offers you:
- Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries;
- On-going training opportunities through every stage of your career;
- Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V

How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:

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Published on Aug 10, 2011
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