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Full-time Claims Adjuster Trainee

at Progressive Insurance in Virginia

Our people help make Progressive a successful, energetic, forward-moving organization. Time after time, we have turned the insurance industry upside down through our innovative services and use of technology. Working at Progressive means having extensive career path opportunities and the chance to work with diverse, bright colleagues in a dynamic atmosphere where results are rewarded.

As the fourth largest auto insurer in the country, we have a reputation for being a company doing business the right way with solid core values. Come join a team of enthusiastic people who are changing the insurance industry one big idea at a time.

Claims Adjuster Trainee – Leesburg, VA
As part of our Progressive Claims Team, you'll be part detective, part counselor, and part hero. You will develop relationships with customers via the phone, investigate insurance policy coverage, determine fault in auto accidents, and document activity on each claim to resolve as quickly and accurately as possible.

As you develop in this role and as the business need arises, you will learn how to inspect insurance claims for loss and damage and value injury claims. We're looking for someone who can work effectively with customers who've been in an accident while keeping an eye on the details.

We'll equip you with some of the most intensive training in the industry. And we'll empower you to deliver working solutions and positive outcomes for policyholders and others involved in losses.

Training Schedule (Paid Training): Monday through Friday 8:00AM - 5:00PM

Work Schedule: Monday through Friday OR Tuesday through Saturday, 8:00AM - 5:00PM OR 9:00AM - 6:00PM

Salary: $39,000 - $42,000

Knowledge, Skills and Experience Needed:
- Exceptional customer service skills
- Excellent communication and interpersonal skills
- Strong analytical skills
- Organizational and multi-tasking abilities
- Solid negotiation skills
- Team Player who can assist others as needed
- Ability to multitask in a fast paced environment
- Valid Drivers License with a good driving record
- Bilingual English/Spanish is a plus

Educational Background
- Bachelor's degree strongly preferred or 5+ years of experience in one of the following fields; preference will be given to candidates with at least some college experience

Examples of Preferred Background or Experience:
- Positions requiring significant amounts of in-person customer interaction
- Leadership roles in customer service environment
- Retail management
- Restaurant management
- Military leadership roles

What Progressive Offers:
- Medical, Dental, Vision and Life Insurance
- 401(k) with a Company Match
- Tuition Reimbursement
- Employee Discounts
- Child Care Assistance

Progressive is committed to becoming consumers' #1 choice for auto insurance by providing competitive rates and innovative products and services that meet drivers' needs throughout their lifetime. This includes superior online and in-person customer service, and best-in-class, 24-hour claims service, such as its concierge level of claims service available at service centers located in major metropolitan areas throughout the United States.

Progressive is a place where you are celebrated for the person you are, the ideas you bring and the energy you invest.

Visit now to find out what it's like to be a part of this exceptional group of collegial individuals or “Explore your Progressive Side” by visiting us Once you complete your application, you'll be able to monitor your status in the hiring process by logging back into your profile at any time.

A representative from our Talent Advisor Group will be in touch if you are under consideration and moving forward in the process.
Equal Opportunity Employer, M/F/D/V.

How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:

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Published on Aug 19, 2011
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